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Terms of Engagement

The terms governing our outcome-based flat-rate retainer model.

Our mission is to replace vague consulting hours with concrete, automated outcomes. These basic terms outline how our productized service model operates.

Flat-Rate Subscription

Lost Relic operates on a flat monthly retainer. This fee covers all architectural strategy, AI agent development, integration via custom APIs, and ongoing maintenance of the deployed automation sequence. We do not bill by the hour.

Pause or Cancel Anytime

We do not lock our clients into long-term enterprise contracts. You may pause or cancel your subscription at the end of any billing cycle if you do not have sufficient automation volume to warrant the retainer.

Outcome Accountability

We build AI agents to deliver measurable ROI. If an agreed-upon automation sequence fails to perform according to our specifications or does not deliver the outlined benefits, our engineering team will refine and overhaul the implementation until it does, at no additional cost.